Brother Laser Printer Wireless Set up

I have difficulties with my brother wireless printer sometimes; it's great once you get it working, but sometimes setting it up is really hard. The reason is because you can almost never follow the quick set up guide because something doesn't go with what the instructions are expecting would happen.  Well, after a call with them, problem solved. The biggest things to be aware of is that the person on the phone would tell me when to wait one minute for the printer, when to restart my computer, and when to keep trying to look for the SETUP network on the wireless option. When I was trying to do the steps on my own, I wouldn't see SETUP pop up; so I would give up and think it's not working. Over the phone, she made me keep checking and after the 3rd or 4th time I clicked on the wireless image, the SETUP option finally popped up. She later emailed me the instructions she was reading to me. Here they are! Hope it helps.




Description of Problem 100000025611 
On a Macintosh, how do I configure the wireless printer and install the printer driver without a cable and without a CD?
Description of Solution 200000032816 

STEP I: Gather the wireless network settings of your wireless access point or wireless router

Gather the following wireless network settings of your access point or router.  Refer to the access point's user guide for instructions on accessing the network settings information.  

SSID or Network Name	The name of your Wireless Network or Access Point
Authentication Method	Open System, Shared Key, WPA/WPA2-PSK*
Encryption Mode	None, WEP, TKIP, AES
Network Security Key (Password)	Encryption Key, WEP Key, Passphrase

*NOTE: The Brother machine only supports WPA2-PSK with AES.  If you are using WPA2-PSK with TKIP you will receive a connection error.

If you do not have the network settings information or cannot find this information, refer to the solution -  How do I find the Wireless Security Information on my Wireless Macintosh OSX computer? 

If you need to contact your router manufacturer for assistance gathering the required information, refer to the following link to obtain contact information for common router manufacturers: 

http://www.brother-usa.com/support/wireless/wireless_router_information.htm 

STEP II: Perform a factory reset on the printer network card

1. Check that the front cover of the machine is closed. Turn OFF the power switch on the right side of the machine.

2. Turn ON the machine power switch while holding down the GO button until the Toner, Drum, and Error LEDs are on. The Ready LED will be off.

3. Release the GO button. All LEDs will be off.

4. Press the GO button 6 times. Make sure that all the LEDs light up to indicate the print server has been reset to its factory default settings.

STEP III: Enable the Wireless Network Card

1.  With the printer power turned on and the printer Ready, hold down the GO button for about 15 seconds. Release the GO button when the printer prints a Network Configuration page. 

2.  Look at the Network Configuration page. Locate the Node Type at the top of the page.

- If the Node Type is Brother NC-7800w, IEEE 802.11b/g (Active), go to STEP 3. 

- If the Node Type is Brother NC-7800w, IEEE 802.11b/g (Inactive) or Brother NC-8200h, Ethernet 10/100BASE-TX (Active), you will need to enable the wireless network card again, repeat STEP III.

3. Wait 1 minute. It is very important to wait 1 minute after the reset before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to reset.

4. Print the Printer Settings by pressing the GO button 3 times. Look at the last page.

5.  Locate the IP Address in the middle and the Comm. Mode and Name (SSID) near the bottom. Verify:

a. IP Address of the printer is a 169.254.x.x number (see Figure 1 below).

b. Comm Mode is Ad-hoc (see Figure 2 below).

c. Name (SSID) is SETUP (see Figure 2 below).

d. If the IP Address is not a 169.254.x.x number, the Comm Modes is not Ad-hoc, and the Name (SSID) is not SETUP, you will need to reset the printer network card and enable the wireless network card again, start again from STEP II.

STEP IV: Communicate to the printer WITHOUT a network cable and configure the wireless settings

1. To communicate with the printer in Ad-hoc mode, the wireless computer needs to join the printer's SETUP network.

NOTE: If you are using a third party utility to manage your wireless connections, contact the manufacturer for assistance with the following steps.

2. If you are using the Macintosh operating system to manage your wireless connections, use the following steps:

a. In the Airport Wireless Utility, connect to SETUP.

    

2. The wireless icon will turn gray.

STEP V: Configure the Wireless Network Card

1. Open a web browser. An error message will appear informing you are not connected to the internet.

2. Enter the IP Address of the printer into the web browser address line and press ENTER.  The Brother Web Management screen will appear.

3. Click on Network Configuration near the top of the screen. (Figure 3).

4. A login screen will appear. Enter the following:

Username: admin

Password: access

Then click OK.

5. Click Configure Wireless (Figure 4).

6. Change the Communication Mode to Infrastructure (Figure 5).

7. Click BROWSE next to the Wireless Network Name (SSID) (Figure 5).

8. Select the appropriate Name (SSID) from the list and click OK (Figure 6). Refer to the network settings information gathered inSTEP I.

9. Leave the Channel setting as is.

10. Select the appropriate Authentication Method from the drop down list (Figure 7).  Refer to the network settings information gathered in STEP I.

11. Select the appropriate Encryption Method (Figure 8).  Refer to the network settings information gathered in STEP I.

NOTE: If WEP is selected as the Encryption Method, enter the hex code for the WEP Key 1.  There is no need to enter the Passphrase for WEP Encryption.

NOTE:  If an Authentication Method other than Open or Shared is selected, then a Passphrase must be entered on the Passphrase line (Figure 9). 

12. Click Submit to update the printer with your wireless settings (Figure 10).

13. The computer will display a screen indicating the settings have been updated successfully (Figure 11).  The printer wireless network card is now Active on the network

14. Switch your computer BACK to your wireless access point or wireless router, rather than the SETUP network. If you need assistance doing this, please refer back to the start of STEP IV.

15. Verify the printer is now attached to the wireless access point or wireless router.

a. Wait 1 minute. It is very important to wait 1 minute before continuing. If you do not wait at least 1 minute, the Brother machine may not have enough time to join the network and receive an IP address.

b. Print the Printer Settings by pressing the GO button 3 times. Look at the last page of the Printer Settings. 

c. Locate the IP Address in the middle and confirm it is assigned via DHCP.  (Figure 12).

d. Locate the Comm Mode near the bottom and confirm it is set to Infrastructure. (Figure 13).

e.  Locate the Name (SSID) near the bottom and confirm it matches your access point or router. (Figure 13).

f.  Locate the Wireless Link Status near the bottom and confirm it reads Link OK. (Figure 13).

NOTE: If the IP Address is 0.0.0.0, wait another minute and print out the settings pages again. If the IP Address is still 0.0.0.0, please reset the router by powering it off, then back on. Also, turn the printer off, then back on. Wait approximately one minute. Print out the Network Settings page again and verify the settings. If the IP Address is still a 0.0.0.0 number, please verify your security information inSTEP I is correct and start again from STEP II.

If the IP Address is a 169.254.x.x number and the Wireless Link Status in LINK OK, please check your router for MAC filtering. If MAC filtering is enabled, please enter the MAC address to the list.  If MAC filtering is not enable, please reset the router by powering it off, then back on. Also, turn the printer off, then back on. Wait approximately one minute. Print out the Network Settings page again and verify the settings. If the IP Address is still a 169.254.x.x number, please verify your security information in STEP I is correct and start again from STEP II.

If the IP Address is a 169.254.x.x number and the Wireless Link Status in FAILED TO ASSOCIATE, please reset the router by powering it off, then back on. Also, turn the printer off, then back on. Print out the Network Settings page again and verify the settings. If the IP Address is still a 169.254.x.x number, please verify your security information in STEP I is correct and start again from STEP II.

The printer is now configured and is operating on your network.

STEP VI: Install the printer driver From the Web

NOTE: If you have Macintosh OS X 10.7 or 10.8, click here.

The printer driver is available for free download from the Brother web site.

How to install the downloaded driver:

1. Open your Internet browser and browse to http://www.brother-usa.com/downloads

2. Choose your Product Group, Model, and click View.

3. Click on the link under Your Results.

4. Under Step 1: Select OS, select your operating system.

5. Under Step 2: Select Language, select your language.

6. Click on the Search button.

7. Under CUPS Printer Driver (Recommended) click Download & Information.

8. On the next page, click on the Download button.

9. On the End-User License Agreement for Brother Software page click I Accept.  The download will begin.

10. Once the download is complete, the Installer Disk Image will be mounted on your Desktop. You will find the installer package icon on the desktop.

NOTE:  If you don't find the installer package icon, extract the xxxxxxxx.dmg file manually with Disk Copy or Disk Utility. Disk Copy or Disk Utility can be found in /Applications/Utilites.

11. Double click the installer package icon.

12. Click Continue on the welcome window.

13. Read the license agreement. If you accept the license agreement, click Continue.

14. Click Agree to accept the License Agreement.

NOTE: In Mac OS X 10.4.x: Select the destination volume to install the driver.

15. Click Install to continue with the standard installation.

NOTE: In Mac OS X 10.4.x, click Upgrade.

16. You will be prompted to enter your password. Enter your Macintosh password and click OK.

NOTE: If you do not know your system password, please contact Apple or your network administrator for assistance.

17. You will be informed that the Macintosh will need to restart once the installation has completed. Click Continue Installation to continue.

18. You will receive a message that the install has succeeded. Click Restart to complete the installation.

NOTE: If you are running Macintosh OS X 10.7 or 10.8, start here.

19. Once the computer is restarted, you will need to add the printer. Click the Blue Apple icon and select System Preferences and select Print & Fax or Print & Scan (for Macintosh 10.7 and 10.8).

20. Click the plus (+) sign.

21. In Default view, select Brother HL-2270DW series. Click Add.

22. The Brother HL2270DW series printer icon now appears in the window.

Setup is now complete.

If you wish to install the printer driver on a different computer, please follow these printer driver installation steps again STEP VI.

Additional FAQs and solutions are available on the Brother Solutions Center web site. The Brother Solutions Center also offers free downloads of Operational User Guides, Software User Guides, New Driver Releases, Firmware Updates and more. We encourage you to visit the Brother Solutions Center to learn more about your product and its operation.